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There could potentially be an issue with anti-virus software. The error may also display if a database version does not match the software version. If this occurs on a network install, the steps must be performed on the server.

Reapply Database Updates

If you are using a network version of Yearli Desktop, these instructions will need to be followed on the server machine. Please check for program updates on the server computer prior to updating the database, as the database version will not exceed the server program version.

If the Yearli Icon Is on the Desktop

1. Close your Yearli Desktop program.
2. Go to your desktop, and locate the Yearli icon for the year you need.
3. Right-click the Yearli icon, and click "Open File Location".*
4. Locate and open the Utilities folder.
   • The Utilities folder is commonly located near the top of the window.
5. Right-click the SQLUtility.exe, and choose "Run as Administrator".
6. Click the "Create/Update Database" button at the top.
7. Wait for the utility to finish.
8. In the white box on the left, scroll to the bottom of the text.
9. If it says "Database successfully created" AND "Database owner successfully assigned", close the utility and launch the Yearli Desktop program.

If the Yearli Icon Is Not on the Desktop

1. Close your Yearli Desktop program.
2. Open the start menu, and locate the "Greatland Corporation" folder.
3. Locate the Yearli 20XX entry, where XX is the year of the software.
4. Right-click the Yearli 20XX entry, and select "Open File Location".
5. In the folder that comes up, select the Yearli 20XX entry and click "Open File Location" again.*
6. Locate and open the Utilities folder.
   • The Utilities folder is commonly located near the top of the window.
7. Right-click the SQLUtility.exe, and choose "Run as Administrator".
8. Click the "Create/Update Database" button at the top.
9. Wait for the utility to finish.
10. In the white box on the left, scroll to the bottom of the text.
11. If it says "Database successfully created" AND "Database owner successfully assigned", close the utility and launch the Yearli Desktop program.

*If the program was installed with the default settings, you can go to C:\Program Files (x86)\Greatland Corporation\Yearli\ or see the Important Program Directories and File Locations article for more installation locations based on year.

Backup and Reinstall

1. Access the Microsoft SQL Server Configuration Manager.
   • For steps to do this see the How to Access SQL Server Configuration Manager article.
2. Click on SQL Server Services to display a list of the currently running services.
3. Right click the corresponding Yearli instance.*
4. Click Stop.
5. Navigate to the data directory for the software’s tax year.*
6. Copy the Data folder to another location on the hard drive.
7. Access the Microsoft SQL Server Configuration Manager.
8. Right click on the corresponding Yearli instance.
9. Click Start.
10. Close the SQL Server Configuration Manager.
11. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
12. Type "appwiz.cpl" without the quotes in the Open field.
13. Click OK.
14. Highlight Yearli for the specified tax year.
15. Click Remove or Uninstall.
16. Close out of Add or Remove Programs or Programs and Features and the Control Panel.
17. Disable any anti-virus or anti-spyware programs.
18. Reinstall Yearli.
19. Open Yearli and apply available updates.
    • For a network, run the online update from the server machine's desktop.
20. Verify the data and import from the backup if necessary.

*The SQL Server instance and file directory will differ depending on the version of the program. Please see the Important Program Directories and File Locations article for more information.