Power Merge API Method Errors

The system is not connected to a printer, there is a connection problem with the printer, or there is no printer driver installed.

Check to see if the problem is limited to Yearli

  1. Try printing from another program. 
  2. If on a network, try printing to that printer from another computer.

Check to see if there is a default printer selected/clear the print queue

  1. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
  2. Type "control printers" without the quotes in the Open field.
  3. Click OK.
  4. Check to make sure the correct printer driver is listed and the default printer is correctly specified.
  5. Close the Printers and Faxes or Devices and Printers window.
  6. Access the Windows Run window by pressing the Windows key and the R key on your keyboard.
  7. Type “cmd” without the quotes in the Open field and press Enter.
  8. Type “net stop spooler” without the quotes in the command prompt and hit enter.  Wait for the indication the spooler service has stopped.
  9. Type “net start spooler” without the quotes in the command prompt and hit enter. Wait for the indication the spooler service has started.
  10. Try printing.

Restart printer and computer

  1. Turn off the printer.
  2. Shutdown the computer.
  3. Wait a few moments.
  4. Restart the printer.
  5. Restart the computer.

Reinstall printer driver/download a different or updated driver

  1. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
  2. Type "control printers" without the quotes in the Open field.
  3. Click OK. 
  4. Remove the existing printer driver.
  5. Download and install the latest printer driver from the printer manufacturer’s website.
Was this article helpful?
0 out of 0 found this helpful