Could Not Communicate With the Upgrade Server

The Yearli program is unable to communicate with Greatland's servers to apply updates.

Check for Internet Access

  • Open any available Internet browser to verify an active Internet connection is present.

Check for Firewalls/Anti-virus/Proxy Server Software

  • Check for any running firewalls or anti-virus/anti-spyware software.
  • Temporarily disable the firewall and security software, including the Windows Firewall.
  • Run the online update either from the server desktop, or from a standalone machine by clicking Update – Update Program Online from the main Yearli menu.

Create Firewall Exceptions

  • Create exceptions in firewalls, anti-virus/anti-spyware software, or proxy servers for the following:
    • Ports
      • HTTP (Port 80) - used by the program for updates.
      • HTTP (Port 443) - used by the program for e-filing.
    • Program Files
      • C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli or Yearli Workstation\20XX\GNWFPlus.exe*, where XX is the year of the program.
      • C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli or Yearli Workstation\20XX\WFUpdateUtil.exe*, where XX is the year of the program.
    • URLs
  • Run the online update either from the server desktop, or from the a standalone machine by clicking Update – Update Program Online from the main Yearli menu.

*The file directory will differ depending on the year of the program. Please see the Important Program Directories and File Locations article for more information.

Was this article helpful?
0 out of 0 found this helpful