Unexpected CFieldCollection Field Type Retrieved for (Return Type)

This usually occurs when an import inserts invalid data into a return. This data cannot be seen on the form itself, but is checked when the backup is performed.

Remove Invalid Data

  1. Open one of the affected forms.
  2. Remove and re-enter one of the fields on the form.
  3. Click Save.
  4. Click OK to close the form.
  5. Repeat steps 1 - 4 for each return for the payer.
  6. Close out of the Payers & Recipients screen.
  7. Click on the File menu.
  8. Choose Backup.
  9. Highlight an individual payer or a group of payers.
  10. Click the Browse button to choose the desired location to backup the payer(s).
  11. With the desired payer(s) and location selected, click Backup.
    • The file(s) will be placed in the selected location and given a file name of XXXXXXXX.BZP where the x’s correspond to the payer TIN’s.
  12. When complete, a screen appears stating “Payer backup completed successfully”.
Was this article helpful?
0 out of 0 found this helpful