This message will occur when Yearli is unable to login to the database attached to the SQL Server. This usually results from an incomplete installation or corrupt data.
Install a New Yearli Database
Only follow this procedure if this is a new installation of Yearli, or you do not have any form data entered. If you have already entered data into the program, go to the next section. This process will clear any data you have entered.
- Access the Windows Run window by pressing the Windows key and R key on the keyboard.
- Type "appwiz.cpl" without the quotes in the Open field.
- Click OK.
- Double click on the appropriate version of Yearli in the list of programs.
- Choose Automatic and click Next.
- When prompted to perform a rollback, choose No and click Next.
- Click Finish.
- Navigate to C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli*.
- Right-click on the 20XX folder, where XX is the year of the program, and choose Rename.
- Add ".old" without the quotes to the end of the folder name.
- For example, if 2017 is the affected year, name the folder "2017.old" without the quotes.
- Reinstall the Yearli program.
- Open the program to see if the problem persists.
*The file directory will differ depending on the version of the program. Please see the Important Program Directories and File Locations article for more information.
Verify SQL Instance Is Installed and Running
- Access the Microsoft SQL Server Configuration Manager.
- For steps to do this see the How to Access the SQL Server Configuration Manager article.
- Click on “SQL Server Services” to display a list of the currently running services.
- Verify that the SQL Server is running.
- Right click and select Start if the service is paused or stopped.
*The SQL Server instance will differ depending on the version of the program. Please see the Important Program Directories and File Locations article for more information.