The payer is not set to the correct data entry type.
Changing the Data Entry Method
Before taking the following steps, create a payer backup. To do this, please see the How to Backup or Restore Yearli Data article.
- Click on the Payer List button.
- Choose the payer.
- Click the Change Data Entry Method button on the right.
- Click Choose Quarterly.
- Click Yes.
- Double click on the payer name.
- Verify that the created W-2 or 1099 forms have the "Add Transaction" and "Copy Transaction" links are available.