The SQL server is paused or stopped, or the SQL server does not exist on the machine.
Verify the SQL instance is installed and running
- Access the Microsoft SQL Server Configuration Manager. The Microsoft SQL Server Configuration Manager will open automatically after clicking OK on the error message.
- Click on “SQL Server Services” to display a list of the currently running services.
- Verify that SQL Server (GREATLANDYD)* is running.
- Right click and select Start if the service is stopped or paused.
- Proceed to Procedure 2 if the error persists, or the SQL instance does not exist.
*The SQL Server instance will differ depending on the version of the program. The SQL servers associated with each version of the program are:
- WinFiler 2012 - 2013: WF_SS8E
- WinFiler Plus 2013 - 2014: WFP_SS8E
- Yearli 2014: WFP_SS8E
- Yearli 2015-2017: WFP_SS8E or YD2015_SS8E
- Yearli 2018-2021: GREATLAND
- Yearli 2022-Current: GREATLANDYD
Disable anti-virus, anti-spyware, and reinstall Yearli
- Disable all anti-virus or anti-spyware programs.
- Access the Windows Run window by pressing the Windows key and R key on the keyboard.
- Type "appwiz.cpl" without the quotes in the Open field.
- Click OK.
- Uninstall Yearli for the specified tax year.
- Reinstall Yearli. Take note of any errors that may occur during the installation.
Verify Administrator rights and reinstall
- Access the Windows Run window by pressing the Windows key and R key on the keyboard.
- Type "compmgmt.msc" without the quotes in the Open field.
- Click OK.
- In the Computer Management screen, expand Local Users and Groups.
- Click on Groups.
- In the list on the right double click on Administrators.
- Verify that the active user account is listed in the Members section.
- Close the Computer Management window.
- Access the Windows Run window by pressing the Windows key and R key on the keyboard.
- Type "appwiz.cpl" without the quotes in the Open field.
- Click OK.
- Uninstall Yearli for the specified tax year.
- Reinstall Yearli. Take note of any errors that may occur during the installation.
Uninstall the SQL instance and re-install Yearli
- Access the Windows Run window by pressing the Windows key and R key on the keyboard.
- Type "appwiz.cpl" without the quotes in the Open field.
- Click OK.
- Choose Microsoft SQL Express 2019 from the list of programs.
- Choose Uninstall/Change.
- Choose the Remove option.
- Click OK.
- From the Instance to remove features from drop down menu, choose GREATLANDYD*.
- Click Next.
- Check the box next to Database Engine Services.
- Click Next.
- Click Next.
- Click Remove.
- Install the Yearli program again. If any errors appear during the installation, take note of the errors that occur.
*The SQL Server instance will differ depending on the version of the program. The SQL servers associated with each version of the program are:
- Winfiler 2012 - 2013: WF_SS8E
- WinFiler Plus 2013 - 2014: WFP_SS8E
- Yearli 2014: WFP_SS8E
- Yearli 2015-2017: WFP_SS8E or YD2015_SS8E
- Yearli 2018-2021: GREATLAND
- Yearli 2022-Current: GREATLANDYD