Zeroing return data
Note: Zeroing returns is permanent and cannot be reversed.
- Click on the Utilities menu.
- Choose Zero Returns.
- Choose the payer(s) to be zeroed.
Note: To select multiple payers press and hold the Shift or Ctrl key and click in the gray grid area on the left of the payer TIN for each payer you wish to select. You can also select all payers by pressing Ctrl and A on the keyboard or by checking the Select All Payers box.
- Select the return type(s) to be zeroed.
Note: To select multiple return types hold down the Shift or Ctrl key and click on the return type you wish to select. You can also select all return types by checking the Select All Return Types box.
- Click OK.
- Click Yes to confirm the zero returns process.
- Click OK.