Why is the employee information not carrying to the California DE 9C?

Setting up W-2 form

1. Click on the Payer List button.
2. Double click the payer name.
3. Highlight a recipient.
4. Double click on a W-2 for the recipient.
5. Click on the Return Information tab on the W-2 Returns screen.
6. Add California to the State and Local Information section.
7. Click on the Transaction Summary tab.
8. Verify that the necessary amount types are selected:
1. Click on the Amnts button in the upper right corner.
2. Click on the State tab above the window on the left.
3. Select any California specific amount types needed and click Include to carry them over to the Currently Selected Amount Types listing.
4. Click on the Non-Defaults tab.
5. Select any other amount types needed.
6. Click Include to add any the amount types to the W-2.
7. Click OK to close the Amount Types screen.
9. Click on the State-Specific tab.
10. Locate the California Wage Plan Type section and click on the Change button.
11. Select the correct plan from the Select Wage Plan Type dialog. 
12. Click OK.
13. If the California area is grayed out: 
1. Click on the Return Information tab.
2. Add California to State 1 or 2.
3. Click on the State-Specific tab.
4. Locate the California Wage Plan Type section and click on the Change button.
5. Select the correct plan from the Select Wage Plan Type dialog.