There is a missing component in the update sequence.
Check for Internet access
- Open any available Internet browser to verify an active Internet connection is present.
Reapply updates
Note: If Yearli is installed on a network, these steps will need to be taken at the server machine and each workstation machine.
- Go to C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli\20XX*, where XX is the year of the software, and find the file called Versions or Versions.ini.
- If Windows Vista, follow the steps below. If not, skip to Step 3.
- Right click the Versions.ini file and select Copy.
- Right click on your desktop and select Paste.
- Open the Versions.ini file in Notepad.
- Change the line that says “PatchLevel=X” to “PatchLevel=-1”.
- Save the file.
- If Windows Vista, follow the steps below. If not skip to Step 7.
- Right click the Versions.ini on the desktop and click Copy.
- Navigate to C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli\20XX*, where XX is the year of the software.
- Right click and select Paste.
- Open the Yearli program, or double click on the Yearli Server 20XX Update Online icon if using Yearli is installed on a network.
- Apply the available updates. If Yearli is installed on a network, repeat the steps for each workstation.
*The file directory will differ depending on the year and version of the program. The following are the default paths of WinFiler, WinFiler Plus, and Yearli:
- WinFiler: C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler
- WinFiler (Network): C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler Server or WinFiler Workstation
- WinFiler Plus and Yearli 2014: C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler Plus
- WinFiler Plus and Yearli 2014 (Network): C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler Plus Server or WinFiler Plus Workstation
- Yearli: C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli
- Yearli (Network): C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli Server or Yearli Workstation
Verify workstation connectivity
Note: These steps will only apply if Yearli is installed on a network.
- The updates may not being applied due to connectivity issues. Follow the steps in the How do I change what computer my Yearli Workstations are looking to for the data? article for steps on how to verify the workstation is pointed at the correct server.
- See the How do I create a Windows Firewall exception for Yearli? article for steps on how to create firewall exceptions for the Yearli program.
Verify that the server and workstations were updated the same way
Note: These steps will only apply if Yearli is installed on a network.
- If the server version of Yearli was updated using a disc or using a downloaded file, the workstations will need to be updated in the same manner. Verify that the server and workstations were updated consistently.